Do I get an order confirmation instantly? | Will I receive an email or SMS after placing an order? | How do I know if my order went through? | Order Confirmation | Order Notification
We know the feeling—you’ve clicked "Pay Now" and now you’re wondering, "Did it go through?" 😊
At Go Science, we do our best to keep things crystal clear after your order is placed.
✅ What Confirmation Will I Receive?
After successfully placing your order, you’ll get:
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An on-screen confirmation message right after checkout
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A detailed order summary via email, sent to the email address you provided or/and also Text Message/WhatsApp.
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A GST invoice after your order is marked as shipped (sent by SMS, email, or WhatsApp)
📩 What If I Don’t See the Email?
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Double-check your spam/junk folder—emails can land there by mistake
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If you still don’t see it, you can log in with your mobile number to view your order history
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Ensure your email was entered correctly during checkout—this helps avoid delivery issues and ensures invoices are sent correctly
📞 Why Is a Mobile Number Mandatory?
We use your mobile number to:
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Send delivery updates and tracking info via SMS or WhatsApp* if applicable
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Help our 3PL partner contact you in case of delivery questions
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Assist with any post-order support, such as pickup coordination
*Messages are courtesy-based and not a guarantee and subject to delivery platform availability.
💡 Helpful Tips for Order Confirmation
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Use a valid and regularly-checked email for order notifications
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Ensure your mobile number is accurate—OTP login relies on this
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Always take a screenshot of the confirmation screen , if that helps you have a peace of mind and in case of any delay in notifications.
📨 From Your Friends at Go Science
We’re here to make every order feel smooth, safe, and stress-free—from click to doorstep 🛍️
If something doesn’t look right, don’t worry—our team is always here to double-check things for you!
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