Order Delivery Delay Support | Go Science Support Centre

What should I do if my order is delayed?

We understand how frustrating delays can be—especially when you’ve been looking forward to your order.

What Could Cause a Delay?

Although we strive for lightning-fast dispatch, delays may occur due to but not limited to:

  • Traffic congestion

  • Weather disturbances

  • Logistics partner availability

  • Operational Reasons

What Should I Do?

If your order hasn’t arrived within the expected window, please give it a little time. If it’s significantly delayed, feel free to contact us and we’ll check in with our delivery partner.

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⏳ We’ll always do our best to make sure your order finds its way to you as quickly as possible.

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